Mark Nortcliffe

Mark Nortcliffe

Clinical Director / Owner

GDC registration 166854.

Mark has been in the dental profession for over a 15 years, being involved in management every step of the way, helping re-brand practices and marketing to everyday management, he has a true passion for this so when the opportunity to own and manage his own dental practice arose, he welcomed the challenge ahead, since starting his first practice from scratch in Driffield Mark has gone on to own two further sites in York and Knaresborough helping spread family dentistry across Yorkshire. Mark enjoys mountain bike riding and racing his beloved Mini nicknamed “The Bear” along with spending time with his wife and children. Mark is a big sports fan, following Leeds Utd, Kansas City Chiefs and all things Formula one.


Stephen Zsigmond


GDC registration 192421. BChD 2010 University of Leeds.

Stephen’s friendly, enthusiastic and confident approach has resulted in a dedicated following of patients. He has a focused and logical manner and enjoys the journey of taking an anxious patient to a place where they are happy to regularly attend, and can be proud of their teeth and smile.

Stephen has also completed post graduate training in cosmetic dentistry, composites, crowns, veneers as well as invisible orthodontics, to be able to give his patients the smile they’ve always wanted.

Tom Stapleton

Dr Tom Stapleton


GDC registration 244580. Leeds University. PG Dip Endodontics – Endodontology Diploma with merit

As well as being a certified Invisalign provider, Tom has also undertaken further advanced restorative training to help provide the smile you deserve. This included completing an advanced certificate in restorative dentistry under the tutor-age of Dominic Hassall as well as completing certification in digital smile design, Smilefast and Bioclear composite bonding systems.

Tom has a natural enthusiasm for endodontics (root canal treatment) and has gone on to take further training in endodontics through the highly regarded Simplyendo training academy. He has since been awarded a diploma with merit and accepts external referrals.

Tom is a member of the British Endodontic Society and also an Associate fellow at the College of General Dentistry.

Tom’s main interest is digital dentistry, continually looking at new techniques to improve the ease and comfort in which treatment is provided.

Outside of dentistry, Tom is a husband and father of two beautiful girls and he enjoys taking walks in the local Yorkshire countryside.


Dr Mihaela Paun


GDC registration 262027. (DMD) ‘Grigore T.Popa’ University of Medicine & Pharmacy 2015.

Mihaela has a passion for preventative dentistry, creating perfect smiles with orthodontics and changing anxious patients outlook on dentistry. She prides herself in keeping up to date with modern dentistry techniques and applying those techniques to the benefit of her clients comfort and oral hygiene.

Mika got married in July 2015 and lives in York with her husband who is an engineer. When not at work Mika likes to engross herself in science fiction dramas and is an avid watcher of Game of Thrones and The Vikings, in addition she also likes reading sci-fi books.

Kate Alcock


GDC 271321 BDS NCLE 2017.

Originally from the North East, Kate has recently relocated to Yorkshire with her husband. Kate graduated from Newcastle University with Distinction in Clinical Dentistry. Kate was also awarded the James Coltmon Prize for the best restorative portfolio during her finals examinations.

Since graduating Kate has worked in a mix of NHS and private practices in New Zealand and the UK.

Kate is currently studying for a Post Graduate Certificate in Conscious Sedation, which on completion will be very useful when treating anxious patients, which Kate particularly enjoys.

Outside of dentistry Kate enjoys keeping fit. playing netball and spending time with her friend and family.

Nicole Pearcy

Dental Hygienist

GDC 106114

Nicole is a Dental Hygienist and therapist who graduated in 2007 from Leeds Dental Institute, prior to this she was a dental nurse for 10 years.

She enjoys building relationships with her patients and putting them at ease and helping people overcome their fears.

In her time off she enjoys spending time with her husband and her dog, and doing some gardening.


Kelly Yates RDN

Practice Manager

GDC registration 267571.

Kelly went away from the dental profession in 2003 and returned in 2013, where she started as a Receptionist / Trainee dental nurse with Crystal Clear.

Having been with Crystal Clear for quite a few years, Kelly is now Practice Manager, looking after the day to day running of the business which she very much enjoys having the extra responsibilities. Kelly really likes to look after all her staff members which helps to keep a happy team, this is really important to her.

When Kelly isn’t having a very much needed admin day, she really loves working front of house, seeing her patients, which some she has known for sometime.

When not at work Kelly very much enjoys spending time with her husband Rich, son and the new addition to her family “Perro” the much loved Black Lab. They all like to go on long walks whenever they can.


Jessica Ayre

Head Nurse & IPC Lead RDN

GDC registration 284982.

Jessica has recently moved to York to be nearer her twin sister and to discover new job opportunities.

When given the chance to train as a dental nurse Jessica jumped at this and very much enjoys learning new skills performing to a high standard to make the dental experience, relaxed and enjoyable, for both the patients and the dentist she is working with. Socially Jessica enjoys seeing her friends, family and walking her dog Banjo.

Also having recently passed her driving test this has given Jessica a chance to explore all that York has to offer and given her a new lease on life.


Pollyann Wright

Dental Nurse

GDC registration 297520.

Polly joined Crystal Clear in October 2018, after working as a nursery nurse for a few years she decided she wanted a new challenge. Polly very much enjoys being a trainee dental nurse, she has embraced learning new skills along with completing all course work that is set for her week by week. Polly particularly likes talking with patients to make them feel happy and relaxed whilst they’re in our care.

Polly loves going out with her boyfriend and dog Jake for a day of exploring come rain or shine. And when Polly isn’t out on an adventure she likes nothing better than watching a good movie or challenging people on the XBox.

Eve Skelton

Eve Skelton

Trainee Dental Nurse

Eve Joined us in June 2022 as a trainee dental nurse and is really enjoying learning new skills and working with patients. Eve has a caring manner and puts patients at ease.

Outside of work, Eve enjoys spending time with her family and going to the cinema.